341 lines
14 KiB
HTML
341 lines
14 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head>
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<link rel="icon" href="assets/img/favicon.ico" type="image/x-icon">
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<meta charset="UTF-8" />
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<meta http-equiv="X-UA-Compatible" content="IE=edge" />
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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<link
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rel="stylesheet"
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href="https://cdn.jsdelivr.net/npm/boxicons@latest/css/boxicons.min.css"
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/>
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<link rel="stylesheet" href="styles/index.css" />
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<title>Dan Grubb CV</title>
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</head>
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<body>
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<!--========== HEADER ==========-->
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<header class="l-header" id="header">
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<nav class="nav bd-container">
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<a href="#" class="nav nav__logo">Dan</a>
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<div class="nav__menu" id="nav-menu">
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<ul class="nav__list">
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<li class="nav__item">
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<a href="#home" class="nav__link active-link">
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<i class="bx bx-home nav__icon"></i>Home
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</a>
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</li>
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<li class="nav__item">
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<a href="#profile" class="nav__link">
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<i class="bx bx-user nav__icon"></i>Profile
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</a>
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</li>
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<li class="nav__item">
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<a href="#education" class="nav__link">
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<i class="bx bx-book nav__icon"></i>Education
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</a>
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</li>
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<li class="nav__item">
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<a href="#skills" class="nav__link">
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<i class="bx bx-receipt nav__icon"></i>Skills
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</a>
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</li>
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<li class="nav__item">
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<a href="#experiencie" class="nav__link">
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<i class="bx bx-briefcase nav__icon"></i>Experience
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</a>
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</li>
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<li class="nav__item">
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<a href="#certificates" class="nav__link">
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<i class="bx bx-briefcase nav__icon"></i>Certificates
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</a>
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</li>
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<li class="nav__item">
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<a href="#references" class="nav__link">
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<i class="bx bx-link-external nav__icon"></i>References
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</a>
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</li>
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</ul>
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</div>
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<div class="nav__toggle" id="nav-toggle">
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<i class="bx bx-grid-alt nav__icon"></i>
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</div>
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</nav>
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</header>
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<main class="l-main bd-container">
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<!-- All elements within this div, is generated in PDF -->
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<div class="resume" id="area-cv">
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<div class="resume__left">
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<!--========== HOME ==========-->
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<section class="home" id="home">
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<div class="home__container section bd-grid">
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<div class="home__data bd-grid">
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<img
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src="assets/img/perfil-example.jpg"
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alt="perfil"
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class="home__img"
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/>
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<h1 class="home__title">Dan <b>Grubb</b></h1>
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<h3 class="home__profession">IT Man</h3>
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<div>
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<a
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download=""
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href="assets/pdf/ResumeCv.pdf"
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class="home__button-movil"
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>Download</a
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>
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</div>
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<!--
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<div>
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<a href="contact.html" class="home__button-contact"
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>Contact Me</a
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>
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</div>
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-->
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</div>
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<div class="home__address bd-grid">
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<span class="home__information">
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<i class="bx bx-map home__icon"></i>Falls Church, VA
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</span>
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<span class="home__information">
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<i class="bx bx-envelope home__icon"></i> Dan@DanGrubb.Net
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</span>
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<span class="home__information">
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<i class="bx bx-phone home__icon"></i> 703-649-1637
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</span>
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<span class="home__information">
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<i class="bx bx-planet home__icon"></i> dangrubb.net
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</span>
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</div>
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</div>
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<!-- Theme change button -->
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<i
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class="bx bx-moon change-theme"
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title="Theme"
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id="theme-button"
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></i>
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<!-- Button to generate and download the pdf. Available for desktop. -->
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<i
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class="bx bx-download generate-pdf"
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title="Generate PDF"
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id="resume-button"
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></i>
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</section>
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<!--========== PROFILE ==========-->
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<section class="profile section" id="profile">
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<h2 class="section-title">Profile</h2>
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<p class="profile__description">
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Dynamic and detail-oriented IT professional with a proven track record in both independent and collaborative environments. Skilled in prioritizing tasks and adept at diagnosing and resolving complex technical issues to ensure optimal performance and customer satisfaction.
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</p>
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</section>
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<!--========== EDUCATION ==========-->
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<section class="education section" id="education">
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<h2 class="section-title">Education</h2>
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<div class="education__container">
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<div class="education__content">
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<div class="education__time">
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<span class="education__rounder"></span>
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<span class="education__line"></span>
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</div>
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<div class="education__data bd-grid">
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<h3 class="education__title">Advanced Diploma</h3>
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<span class="education__studies">Patriot High School</span>
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<span class="education__year">2015 - 2019</span>
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</div>
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</div>
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<div class="education__content">
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<div class="education__time">
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<span class="education__rounder"></span>
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<span class="education__line"></span>
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</div>
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<div class="education__data bd-grid">
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<h3 class="education__title">Some College</h3>
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<!-- <span class="education__studies"></span> -->
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<span class="education__year">2020</span>
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</div>
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</div>
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<div class="education__content">
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<div class="education__time">
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<span class="education__rounder"></span>
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<!-- <span class="education__line"></span> -->
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</div>
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<div class="education__data bd-grid">
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<h3 class="education__title">Self-Study Certifications</h3>
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<!-- <span class="education__studies"></span> -->
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<span class="education__year">2020 - Present</span>
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</div>
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</div>
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</div>
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</section>
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<!--========== SKILLS ==========-->
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<section class="skills section" id="skills">
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<h2 class="section-title">Skills</h2>
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<div class="skills__content bd-grid">
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<ul class="skills__data">
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<li class="skills__name">
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<span class="skills__circle"></span>Windows
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</li>
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<li class="skills__name">
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<span class="skills__circle"></span>Mac
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</li>
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<li class="skills__name">
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<span class="skills__circle"></span>Linux
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</li>
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<li class="skills__name">
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<span class="skills__circle"></span>Networking
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</li>
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</ul>
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<ul class="skills__data">
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<li class="skills__name">
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<span class="skills__circle"></span>Security
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</li>
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<li class="skills__name">
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<span class="skills__circle"></span>Hardware
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</li>
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<li class="skills__name">
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<span class="skills__circle"></span>Software
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</li>
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</ul>
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</div>
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</section>
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</div>
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<div class="resume__right">
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<!--========== EXPERIENCE ==========-->
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<section class="experience section" id="experience">
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<h2 class="section-title">Experience</h2>
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<div class="experience__container bd-grid">
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<div class="experience__content">
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<div class="experience__time">
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<span class="experience__rounder"></span>
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<span class="experience__line"></span>
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</div>
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<div class="experience__data bd-grid">
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<h3 class="experience__title">Technical Account Manager</h3>
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<span class="experience__company"
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>2023 to Present | ITG</span
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>
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<p class="experience__description">
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<ul class="experience__description">
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<li>• Ensure customer success with technical consulting and implementation of adaptive software and hardware.</li>
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<li>• Manage client relationships and troubleshoot technical issues.</li>
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<li>• Deliver tailored solutions for business needs.</li>
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<li>• Find creative solutions for government and private clients.</li>
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<li>• Maintained 99% SLA compliance.</li>
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<li>• Streamlined and documented standard operating procedures.</li>
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<li>• Automated daily and repetitive tasks.</li>
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<li>• Created instructional media for field technicians.</li>
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</ul>
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</p>
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</div>
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</div>
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<div class="experience__content">
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<div class="experience__time">
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<span class="experience__rounder"></span>
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<span class="experience__line"></span>
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</div>
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<div class="experience__data bd-grid">
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<h3 class="experience__title">Field Technician</h3>
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<span class="experience__company"
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>2023 | Dell</span
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>
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<p class="experience__description">
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<ul class="experience__description">
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<li>• Managed a workload of repairs in a ticketing system.</li>
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<li>• Scheduled, routed, and completed all tickets in a timely manner.</li>
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<li>• Found solutions to complex hardware/firmware issues and ensured systems were up and running efficiently.</li>
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<li>• Maintained positive professional relations with Dell’s corporate, government, and consumer clients.</li>
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<li>• Exceeded ticket completion standards handling all tickets in the Falls Church - Arlington area.</li>
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</ul>
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</p>
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</div>
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</div>
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<div class="experience__content">
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<div class="experience__time">
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<span class="experience__rounder"></span>
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<span class="experience__line"></span>
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</div>
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<div class="experience__data bd-grid">
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<h3 class="experience__title">
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Lead Repair Technician
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</h3>
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<span class="experience__company"
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>2021 to 2022 | T-Mobile</span
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>
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<p class="experience__description">
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<ul class="experience__description">
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<li>• Diagnosed and repaired cellphones, tablets, laptops, and other mobile devices.</li>
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<li>• Efficiently diagnosed issues with customers' devices and performed all necessary repairs.</li>
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<li>• Handled inventory and parts returns while ensuring systems were up to date.</li>
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<li>• Exceeded SLA expectations completing 90% of repairs in under 90 minutes.</li>
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</ul>
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</p>
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</div>
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</div>
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<div class="experience__content">
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<div class="experience__time">
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<span class="experience__rounder"></span>
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<span class="experience__line"></span>
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</div>
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<div class="experience__data bd-grid">
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<h3 class="experience__title">Lead Technician</h3>
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<span class="experience__company"
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>2021 | Red Door Pro Wash</span
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>
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<p class="experience__description">
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<ul class="experience__description">
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<li>• Communicated with customers to perform soft wash services efficiently.</li>
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<li>• Created job plans for the team prior to arrival.</li>
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<li>• Maintained and drove the company vehicle.</li>
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</ul> </p>
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</div>
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</div>
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<div class="experience__content">
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<div class="experience__time">
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<span class="experience__rounder"></span>
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<span class="experience__line"></span>
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</div>
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<div class="experience__data bd-grid">
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<h3 class="experience__title">Night Shift Manager</h3>
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<span class="experience__company"
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>2020 to 2021 | Taco Bell</span
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>
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<p class="experience__description">
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<ul class="experience__description">
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<li>• Managed up to 10 staff during the night shift.</li>
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<li>• Trained new employees and handled customer issues.</li>
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<li>• Processed refunds, tracked inventory, and kept cash registers balanced.</li>
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</ul> </p>
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</div>
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</div>
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<a href="index.html" class="back__home">
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<i class="bx bx-arrow-back back__icon"></i>
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Back to Home
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</a>
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</div>
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</section>
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</div>
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</div>
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</main>
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<!--========== SCROLL TOP ==========-->
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<a href="#" class="scrolltop" id="scroll-top">
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<i class="bx bx-up-arrow-alt scrolltop__icon"></i>
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</a>
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<!--========== HTML2PDF ==========-->
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<script src="js/html2pdf.bundle.min.js"></script>
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<!--========== MAIN JS ==========-->
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<script src="js/main.js"></script>
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</body>
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</html>
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